Lisa M. Kellman, DO

Took her time and even made small talk.

Excellent listening and checking my records. And follow throygh

Doctor was very attentive, kind, and very efficient!

My doctor today was amazing! Explained in detail what the diagnosis was and the cure. Took time to go over everything with me and also pulled out a thorn from a scratch I had (infected). Can’t say wnough good things about how personable and wonderful the doctor was!

Able to schedule video visit quickly and easily as I have Covid.

she checked me out - for an eye issue - actually took time to listen to my lungs though not related to my issue! thank you

Came in because my surgeon failed to complete needed rx paperwork before the weekend being 10 days out from knee replacement surgery.

Once again, I am extremely impressed with the rapidness, the smooth check in, the care and kindness that UCLA facilities provide. The doctor was swift, efficient, friendly, caring, and very smart!

Excellent

Excellent customer service.

Efficient

Today emergenci room Marina Del Rey was excellent atention, staff very gently.

Great listener, took my concerns seriously. Very caring and thorough.

Very personable and thorough.

Very thorough. Asked all questions reflecting thouroughness

Very clear treatment advice, thorough exam and lab test, just what I needed.

Dr. Kellman was very knowledgeable and she took her time with me. She is an excellent and very experienced doctor.

Very nice of her to reach out to help me and arrange for some medication for me.

Dear Patient Experience Team, I hope this message finds you well. I am writing to express my deep concern and disappointment regarding my recent experience with Dr. Kellman at the Immediate Care facility in Culver City located within the Westfield Mall during a routine covid screening at your clinic. My encounter with Dr. Kellman left me feeling profoundly disrespected, as she exhibited poor soft interpersonal skills throughout the appointment. I sensed that my concerns were trivialized, and she spoke over me when I was attempting to explain my symptoms and those of my five-year-old. This lack of effective communication made it challenging to convey critical information, and I left the appointment feeling frustrated and unheard. In addition to these concerns, I must bring to your attention a distressing incident during the routine covid screening. Dr. Kellman inadvertently stabbed my nasal membrane, resulting in blood streaming down my face as I exited the clinic. This was not only a painful experience but also humiliating. The appointment's rushed, rude nature further exacerbated the negative experience. Based on my encounter, I cannot recommend Dr. Kellman to anyone I care about. I have never been treated like Dr.Kellman treated me today; I believe that UCLA healthcare professionals should uphold the highest standards of patient care and treat individuals with the respect and empathy they deserve. I trust that you will investigate these matters thoroughly and take appropriate action to address the issues raised. Thank you for your attention to this matter.

She listened and responded to my issues

Dr. Kellman is terrific. She answered all my questions.

Dr Kellman is a wonderful, pleasant and knowledgeable physician. She is friendly and took time to make me feel comfortable. She answered all my concerns and offered professional solutions.

Very professional and empathic.

She was excellent, helpful.

Nice doctor.

The doctor was great. She disagreed with the front office's decision to have me do a video visit in my car in the parking lot for COVID, so she came outside to examine me. I really appreciate her.

Dr Kellman was great! Helpful, efficient and knowledgable.

She was thoughtful and explained things properly. I felt very in the loop

She was EXCELLENT! Personable, knowledgeable, and provided excellent care. She has been the Dr. I have been assigned 2-years in a row soothe holiday season, and I was blessed to have her care.

Fast, knowledgeable doctor, friendly and professional

Doctor was great. Time I spent waiting and bleeding wasn’t great. I think I sat there 3 hours

Very concerning & interested in my well being

Prompt professional care done with kindness

Friendly, efficient and thorough

She was very kind to me and took time to understand my plight.

She was nice and well informed.

She was interested and clear

She was very thorough and explained the situation as far as she could undstand at this stage well

Fantastic

Doctor showed real cate and concern for my condition, safety, and comfort.

It was very smooth from the time of check in to check out process. Dr Kellman did a thorough check on me and made me feel better.