Care Compliments

Joselyn demonstrates endless patients and unwavering kindness in all she does. She truly cares for her patients and it shows in her daily uplifting greeting soothing voice and upbeat attitude. When your down call Joslyn she will help you through your difficult times. She is greatly appreciated by myself and my wife for all the time and effort she gave to me during my time in her area. Even when she was not assigned to me she would stop in say hello ask how I was feeling...these actions are highly valued and much needed to help promote healing both physical and mentally. Joselyn has made my stay a little easier to say the least.

By: Raymond E.

I was in the hospital for a month. I was lucky to have Sharon as my nurse twice. She was extremely competent and went above and beyond. I wanted to go for a walk, but couldn't find PT. She took the time to walk me around the floor. Her encouragement, warmth, and skill made a huge difference in my hospital stay.

By: Joseph J.

Thank you so much for being kind, polite, and patient with me. You helped explain what blood tests you could order for me and which ones you would recommend based on my health profile. I have not always had positive experiences with medical professionals, so it meant a lot that you went out of your way to make sure I was informed about what decisions I could make.

By: Reina N.

Airraca is the most sweetest person that has ever helped me at West Valley ❤️

By: LINDA C.

Casey is not only professional, compassionate and competent. She goes beyond her required duties. Anyone would be so lucky to have an employee like her. It's extremely rare. I'm beyond lucky to have her assisting me during a difficult time.

By: Jenny I.

Roxana is an absolute star! We have an sweet autistic child with many care needs and a VERY difficult insurance and Roxy regularly goes out of her way to help us! She always listens, is very kind and always finds a way that my sweetie gets his needs met. This lady is incredibly smart, kind, resilient and helpful and an absolute asset to any department!!! Congratulations, UCLA! She is a GEM!!

By: Cornelia M.

Linda is the epitome of what a great employee and human being should be. She is knowledgeable, efficient and always follows up. She is kind and caring and made the experience of a hip replacement much smoother and facilitated my every need and answered all my questions. She is the most professional healthcare staff member that I have encountered in my +40 years with UCLA Health.

By: Betsy B.

I've been experiencing numerous issues with my spine, which have inevitably affected nerves throughout my body. Seeking a second opinion to ensure nothing was overlooked proved challenging, as I had to navigate around doctors who seemed reluctant to engage. This led me to make several calls.

My first attempt was to the assistant of the initial doctor I consulted. Unfortunately, this interaction was unpleasant and left me with no clear path to obtain a second opinion. Undeterred, I contacted UCLA's general spine department, where I was fortunate enough to speak with Maritza.

Unlike the first attempt, Maritza's approach was extraordinary. Instead of being merely efficient and detached, her tone of voice conveyed genuine care and empathy. I sensed she understood my pain and frustration in trying to navigate the healthcare system. Her willingness to help to the fullest extent possible was truly remarkable.

I could not have been more grateful for Martiza's assistance. I truly wish all patients could have someone like her on the other end of the line. Thanks to her swift action and support, I was able to schedule that crucial second opinion within just one hour.

By: Susan O.

Had a mamogram Sunday. If this were a personality contest, Gina would be rewarded Miss Congeniality. My appointment went very well and she was hands down the best technician I've ever had. Would highly recommend this location. Manhattan Beach location.

By: Susan D.

Dr. Jennifer Baker was an extraordinary doctor and surgeon who put my mind at ease before a very scary emotional surgery. She took time to answer all my questions and her demeanor and compassion and expertise took away a lot of my fears. My surgery had zero complications and I am thrilled with the results. I am forever grateful to Dr. Baker as well as Sally and her entire staff.

By: Sara B.

I just wanted to express my thoughts on the wonderful care that Valerie has given me over the 6 months. I go there for a cancer shot, she is always positive and helps me all the time. Her knowledge and care is outstanding. Thanks Valerie for being there!

By: Nancy M.

Anna is truly such a caring and hardworking person. She always goes out of her way to make sure that as many kids as possible are able to visit the Zone and have a safe, fun experience. She is very communicative with the volunteers and is very good at teaching them all the right protocol to make sure the Zone stays clean and safe. She works after hours constantly to make sure the Zone is clean and organized every night. She is such an anchor to families in the hospital, as she knows all of the children and families by name and is a friendly face they can rely on during their time in the hospital.

By: Margaux H.

Words really cannot describe all of the time, effort, energy, and passion Anna dedicates to ensuring the Child Life Zone playroom is optimally functioning and fun for patients. Anna truly works overtime to keep the Zone functioning. There have been countless times she stays after the playroom closes to continue working. She also puts in extra time to host orientations and trainings to allow more students to gain experience, and most importantly, to ensure that there continues to be new volunteers to play with and care for the patients. I think anyone who has interacted with Anna for over 5 minutes can tell how much she cares for both the patients and all of the volunteers. The Zone truly wouldn't be what it is (or literally function) without Anna.
Anna, we recognize all that you do for us (the volunteers) and the patients!! We are so grateful for you--thank you for all of your hard work and so much more.

By: Ashley D.

QiShara was the kindest, most thorough, most empathetic nurse I have ever had--and I have had the procedure I was in for 4x annually for the last ten years. She followed up with me, was the kindest presence to wake up to, completely understanding how painful my condition is, and knew what resources were at her disposal to make recovery easier for me. The quote "competence without compassion is incomplete" comes to mind, because QiShara was SO COMPLETE. Competent, compassionate, and a kind soul. Please know she's an incredible asset to UCLA and part of the reason I hold you in such high esteem. You've blown other major institutions out of the water with respect to care, expertise, and genuine kindness. QiShara and folks like her are the heart of that. Please pass along my highest commendation to QiShara and her managers.

By: Chaya R.

Joy is the daytime nurse providing care to my wife. We have been in ICU and my wife has had several rough nights. After having the worst night in her stay, Joy's compassion, empathy, and nursing skills were extremely welcome. She went beyond her duty to make my wife feel loved and appreciated. Joy is a wonderful nurse but an even better human being.

By: Luis H.

Jerel, my night nurse, was very kind and professional in his care. He listened to my concerns and addressed them promptly. I greatly appreciated being in his care.

By: Neal G.

I want to first say I am super grateful for all hospital staff that has taken care of me, but most importantly I'm grateful for my nurse, Gladys. She went above and beyond for me and made me feel safe. I was expecting to go home but I felt ill and didn't feel good. She made sure I was taken care of and advocated for me and made sure I was okay. I can't thank her enough and for her attentive, compassionate care. I felt safe being taken care by her. UCLA is lucky to have such a good caring and well knowledgeable nurse

By: Ysabel R.

I would like to acknowledge how grateful I am to have had Amanda as my son's dietitian. My son is a cardiac patient who has been hospitalized for 6 months. Without any knowledge of his diet needs or goals, Amanda provided us with every resource that would help him thrive. She would give us feedback from different teams each week, communicate if there was a problem with dietary restrictions, provide answers to combat malnourishment, listen to understand our concerns and advocate for the best plan that works the best for our son. She excels beyond her title. Thank you, Amanda! We are going to miss you!

By: Rachel F.