Care Compliments

Dr. Smith is the most amazing ophthalmologist that I have ever visited. He is very thorough and really listens when you talk to him. He has been the only doctor in 7 years to be able to help me with my constant watery, tears eyes. Three days after my appointment with Dr. Smith, my problems started to go away. I am going back for a follow up this week and can't wait to show him the excellent improvement that I've made following his directions. I highly recommend Dr.Smith!

By: Karen L.

I wanted to thank all the wonderful nurses at your location while I had an overnight stay at your facility. The night nurses were awesome especially Julia and Comfort. They took care of me and made me feel comfortable. Kudos to them......

By: James Y.

Thank you, Dr. Cheng, for your help and thorough professionalism. I greatly appreciate. Harriet S

By: Harriet S.

I wanted to complement Jason's excellent customer service. When he transported my wife on a gurney post surgery from the recovery to 3north he was deliberate, attentive, and cautious around the corners and through busy hallway areas. He slowed before every bump and crack in the hall and announced it beforehand and drove over it very slowly as careful as he could be. He made my wife more comfortable and made it seem she's the only person on his mind in his busy day. His simple kindness and gesture made s difference and we noticed! Thank you Jason for going above and beyond in our encounter! You are appreciated!

By: Crystal B.

I wanted to compliment Dr. Veale for the thoughtful and professional care he gave me during my kidney transplant. It is not an exaggeration to say he saved my life. There was no plan B. I'm very grateful to him and the rest of the excellent staff in the transplant section. Also grateful to Dr.Gritch who handled my wife's operation. Both of us are doing well. Again Thank you!

By: Glenn R.

Mr Gerentes bedside visit was at the perfect timing. My wife is a woman of faith and his bedside unsolicited stop was encoring and uplifting. His gentle presence, caring assessment and his prayer was so much appreciated. I thank you for seeing the value in employment of a chaplain in this time that many hinges are about numbers and measurements in the healthcare industry. Thanks for employing such a dedicated chaplain. He made a difference in our day and our spirit.

By: Crystal B.

During recovery from an illness or surgery, food plays such a role. I had the pleasure of having service from Irma multiple times. She was well groomed, spoke calmly and kindly. She ascertained my identity each time and help set up the tray and asked if I had all I needed or if there was anything else I needed. Her gentle smile and caring eyes made me feel comforted and cared for by her and your facility. Thank you Irma for making a difference in my recovery!

By: Rosalinda G.

While having joint replacement is a common procedure in today's times, it is a very serious one, especially when one also has medical comorbidities to consider. I want too thank Dr. Stavrakis for her excellent skills, her kindness and compassion and her specialty knowledge. I watched her with my wife and she is an excellent practitioner and a great teacher. As she teaches residents in her care they will be gaining knowledge and skills from an outstanding surgeon and a great person. I thank her from the bottom of my heart for her care.

By: Crystal B.

I was under Jennifer's care for two shifts. She quickly assessed my needs and worked to make me comfortable. Although I had received anti-nausea medicine, I was very sick to my stomach. I was nauseous and queasy. She intervened with my ordered meds but it was to no avail. I began throwing up.
-- several times in the evening. While most cannot stomach a persons sounds and sights of heaving and the sound of vomiting and the sour smell of vomitus, she stood right there each time; with a vomitus bag; the sme caring eyes and face and concern in her voice. She helped me get through the afternoon and evening. When she was leaving she introduced the night nurse and handed me off safely. The next morning she was back. She did a great assessment of my leg and right away shared in my delight that I had an appetite. She had great clinical skills, able to care for my IVs, my nerve block lines, ice pack machine, SCD leggings, etc. she verified my identity when giving meds and reconciled my Med list. She exhibits passion and skill. I thank her for my care and for being there for me during a vulnerable time, embracing her needs.

By: Rosalinda G.

Kylee provided me with great physical therapy sessions along with a very positive attitude. She did a great job of explaining the exercises and what we were to do while keeping me safely near her in case I would get weak. She worked with me on post op day one and helped giving me confidence and encouragement. I appreciate her work!

By: Rosalinda G.

I cannot express my gratitude to Dr. Sassi and the entire staff at UCLA Santa Monica Medical Center for their incredible professionalism throughout my colonoscopy procedure at the hospital. Everyone from admissions to the nurses, medical technicians were so caring and supportive! I wish I could list each and everyone of the GI LAB/MPU department personnel by name as each deserves special recognition. I felt like I was being cared for by family!

Please pass on my deep gratitude to everyone involved in my procedure. I am brimming with pride as an alumni of that extraordinary place known as UCLA. After being in the care of UCLA Santa Monica Medical Center, I now know why it is nationally ranked as one of the best medical universities in the U.S.
Congratulations! You deserve it!

Thank you very much.

By: Adam W.

My Care Partner, Nila F., was very tentative and did an outstanding job. When asked, she explained she is also a full time student at Azusa Pacific working on her degree in nursing. In my opinion, Nila will make an outstanding nurse because she truly cares about the health and welfare of her patients. I unfortunately have spent a lot of time in the hospital and can tell when people are passionate about their profession. Nila Falcon is one of those people. UCLA would be smart to hire Nurse Nila when she graduates with her nursing degree.

By: Kevin C.

Great help,knowledgeable and friendly always asking if I need anything.

By: Robert H.

Dr. David Sarraf is an exceptional physician. I've been treated by him for 20 years, and he consistently exhibits excellent skills and excellent bedside manner. He is a great asset for UCLA medical.

By: Barry K.

I am extremely grateful that you were my surgeon. Thank you for your wonderful care, professional expertise and skills. My family and I love your amazing personality and sense of humor! Dr. Chandler you are the best!

By: Elena H.

Absolutely outstanding nurse. Thank you so much for making my time in the hospital fun and easy. Your professional care, personality and attitude is amazing, thank you from me and my family!

By: Elena H.

This is my father's first visit here. He has a list of medical conditions, and Dr Hoesterey went through them one after another with very detailed questions with great patience. Because my dad doesn't speak English, he patiently wait for the translation to go back and forth, and making sure my dad get all the information he needs. He did a whole set of screening very thoroughly, provide some recommendations and explain the reason very well.
One thing is his schedule is very very full, hard to get one if you want to be seen sooner.

By: Simon S.

This is my father's first visit here. The level of care is exceptional the moment we passed through the front desk. Dr Run stops by to say hello when we are with the nurse to get the blood sugar tested. Then, we went to the treatment room. He go through the whole history about my father's health problem, including the possible cause of my father's diabetes. He kindly correct an error in our medical record about the current insulin my dad is taking after reading through the medication description sheet. He also went through my father's other medical condition to make sure the diabetes management is well coordinated with his other health care needs. The nurse interrupted us twice about his upcoming patient, but Dr Yu doesn't rush us, go over the next steps, the reason for doing so, and a possible long term plan for better management of blood sugar. We had such an amazing experience here, and it well worth the 3 hour traffic and the high insurance copy because of the hospital location.

By: Simon S.