Two-Way Text Messaging
Manage Your Health with Ease
UCLA Health is excited to introduce a two-way text notification system. Starting July 2024, UCLA Health will help you save time and better manage your health care by sending appointment reminders, prescription reminders, MyChart notifications, updates related to visits or care management, one-time passcodes, billing alerts and other patient-related messages via text message. You can also confirm, cancel or reschedule appointments via text, and accept or decline appointment wait list offers.
How it Works
Patients who’ve previously opted in will begin receiving text messages from short code 85309 on July 24, 2024 and will continue to receive future texts from that number according to their communication preference settings in
. Patients who have not opted into text messages will continue to receive appointment reminders via email.Why Opt In?
UCLA Health offers text messaging to provide patients with convenient, timely notifications about transactions, including:
- Appointment reminders
- Billing alerts
- MyChart notifications
- One-time passcodes
- Other patient-related messages
- Prescription reminders
- Updates related to visits or care management
If you’re not already receiving text messages, you can opt in by texting START to 85309, updating your communication preferences in
or requesting text messages when checking in at your next appointment. You can opt out at any time by texting STOP to 85309 or by updating your communication preferences. You can manage your communication preferences by logging into your myUCLAhealth (MyChart) account and selecting Account Settings > Communication Preferences.Depending on your mobile phone plan, message and data rates may apply.
If you need help or have questions about this service, text HELP to 85309, call our 24/7 Patient Help Desk at or email .
Frequently Asked Questions (FAQs)
Still have questions?
Text HELP to 85309, call our 24/7 Patient Help Desk at
or email