Access Your Online Medical Information with myUCLAhealth
Get 24/7 Access to Your Medical Information with myUCLAhealth and the MyChart app
Whether you're at work, on the road or at home, you can now actively manage your appointments, communicate securely with your care team, view test results, and much more.
What is myUCLAhealth?
offers personalized and secure online access to portions of your health information. Through myUCLAhealth or the MyChart mobile app, you can securely use the Internet to help manage and receive information about your health.
Benefits of myUCLAhealth
Empower yourself with all the tools and features available through myUCLAhealth.
Follow these steps to use Appointment Arrival in the MyChart app:
When prompted, or in your mobile app settings, turn on the following features:
- Appointment Arrival
- Notifications
From your MyChart account:
- When you are logged into your myUCLAhealth account or the MyChart app, you will see your upcoming visit. Click I’m here when you’ve arrived.
- Click I’m here on the next screen to confirm your arrival.
- Click I’m here once again.
- Click preCheck-In on the next screen.
- Please stop by the front desk to see if there are any additional forms or payments required.
From the Web version of your myUCLAhealth account:
- Click I’m here.
- Click I’m here to confirm you’ve arrived.
- Click preCheck-in on the next screen.
- Please stop by the front desk to see if there are any additional forms or payments required.
Two-Factor Authentication for myUCLAhealth
To enhance the security of your myUCLAhealth account, two-factor authentication is required when signing up, logging in or resetting your password. This added layer of security helps protect your personal health information by verifying your identity through a code sent to your email or phone.
Here’s how it works:
1. Open or the MyChart app and enter your myUCLAhealth username and password.
2. You’ll be prompted to verify your identity with an additional security step.
3. Choose to receive a code via email or text.
4. Enter the code to access your account.
5. After you successfully enter the code, you can choose to skip this step in the future and remember your device for future logins.
Before using two-factor authentication for the first time, make sure your email address and phone number are up to date in your myUCLAhealth account. These resources can help:
• Step-by-step guide:
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For any login issues or assistance with two-factor authentication, please call myUCLAhealth Technical Support at
.myUCLAhealth Messaging Costs
Most messages patients send to providers through myUCLAhealth are processed quickly and never billed to insurance. But those that take time and medical expertise are considered a type of virtual care — and are billed as such.
Keep this general rule of thumb in mind: If it takes more than a few minutes for your health care provider to respond to your message, your insurance may be billed. Your insurance will not get billed for a myUCLAhealth message if your message doesn’t require medical advice or it can be answered quickly.
Self-Sign Up
Patients have the option to request an activation code on our website (myUCLAhealth.org); this option is not yet available on our MyChart mobile app. This applies to ADULT patients only.
Instant Activation
Due to the rapid expansion of Telehealth, as a result of COVID-19, clinic staff can now remotely sign-up patients for myUCLAhealth via Instant Activation. Feel free to give them a call.
Download myUCLAhealth App
Questions about myUCLAhealth?
Need help using myUCLAhealth?
Call our 24/7 Patient Help Desk
or email .