Cancer Genetics

Video Visits

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Learn about your inherited risks so you can make informed decisions about your health care. For more information, connect with a cancer care specialist at 310-825-5287.

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All of our genetic counselors offer video visits.  

When you meet with a genetic counselor by video, you receive the same high-quality care as an in-person visit.

What do I need for a video visit?

A woman with cancer is undergoing treatment. She has a shaved head because chemotherapy has caused hair loss. The woman is sitting on a couch in her living room at home. She is using a digital tablet to video chat with friends and family. She is smiling joyfully.
  1. Mobile device, tablet or computer/laptop with video camera, microphone and internet access
  2. myUCLAhealth account
  3. MyChart mobile app (if joining via mobile device)
  4. Scheduled appointment with your UCLA Health genetic counselor
  5. A private, quiet space conducive to a healthcare session

What does it cost?

Video visits are covered by most health plans and are also covered by Medicare during the COVID-19 public health emergency. Genetic counseling video visits are billed at the same rates as in-person visits.

How do I join a video visit?:

Join a video visit using a computer

Join a video visit using a mobile device

Are video visits secure?

Yes, UCLA Health uses a HIPAA-compliant method for conducting video visits. This means the information is securely transmitted and is treated the same way it would be if you were meeting with your doctor in person.

If you experience any technical problems, call the MyChart Technical Support line at 855-364-7052.