Care Compliments

Years ago, I traveled from San Luis Obispo to UCLA to see Dr. Barry Ludwig. At 73 years old, I no longer want to drive the LA traffic. I was delighted to see that UCLA has opened a clinic in San Luis Obispo. I would like to suggest that you bring neurology to SLO because this is an area that has always and continues to be deficient. Also, we have French Hospital that provides excellent "heart" care but trying to get in with a cardiologist is next to impossible. It would be nice to have visiting cardiologists so that it wouldn't take 6 months to get an appointment or necessitate a trip to San Francisco. Thank you, Linda White RN, retired.

By: Linda W.

Jesus was professional, respectful and very good at his job; blood draw. I am very particular and sensitive, I appreciated his skill.

By: Edgar S.

Around 1am last night, my 2-yr-old's temperature spiked, she was restless and distressed, and threw up the Tylenol I gave her. I had my husband request a call back from the on-call Pediatritian, who was Dr Li. I honestly can't say enough good things about him. Despite us twice missing his call back (completely our fault), he was friendly and approachable. He listened patiently to our concerns, asked all the right questions to fully understand the situation, and not only provided answers to our questions, but also great background info and general advice, leaving me much more confident and reassured. Dr Li's kind manner and patience combined with his excellent professional advice make him a real asset to UCLA.

By: Faye M.

I am in awe of Dr. A. She is patient, kind, and sincerely empathetic. I know she must be so busy, but she made us feel like we were her top priority. Her body language and calm demeanor put us at ease, even when discussing hard topics. I am so appreciative of her collaborative approach to my mom's care and wish everyone could receive this type of top notch care.

By: Andrea D.

I had such wonderful care from the nurses during my stay in the hospital. Jolly V. (RN) is one that stood out. Not only was she an excellent nurse, but she used her skills to make it a more personable experience for me. She went above and beyond to help make me more comfortable during my stay.

By: Michele J.

Dr. Mark Girgis was brought on my team to utilize his surgical robotic skills during my surgery. I didn't get a chance to hand pick him, but I am so pleased with him that I would like to share his name with all who need his expert surgical hands. Not only is he an excellent surgeon, but he has such a nice personality that he makes you feel so comfortable. The surgery outcome was better than I expected and I know that it was due to my Super Doctors and their skills. I can't thank them enough.

By: Michele J.

Dear Jethro, thank you for helping me while I was recovering from surgery.
Your compassion, optimism and kindness do not go unnoticed. I'd like you to know that because of you, I was less scared during my stay.
It really shows how much you love what you do.
I don't usually write reviews or notes but I wanted you to know you really made an impact during my stay at UCLA. I was so anxious but you went above and beyond to make me feel safe and comfortable. Thank you. It is people like you that make the world a better place.

By: Maria G.

Prior to coming to UCLA OBGYN in Santa Monica, I had gone to two other high profile docs. I was looking for answers regarding the unending symptoms I was having. The first two docs, while skilled I am sure, could not give me the time of day to discuss my symptoms, potential treatment options and why I might be experiencing the level of discomfort. I received pills and was told I would have to most likely just deal with the issues.

I had been a part of the UCLA system for many years, but never thought to engage with the OBGYN until now. I was assigned Dr. Romeroso and knew very little about what I was going to get. I always liked the UCLA docs, so I was hopeful.

From beginning to end, the team were pros. Even when the doctor was running a bit behind (which I anticipate in most situations), both the nurse and the Dr. Romeroso made it a point to apologize and not take my time for granted. Dr. Romeroso was outstanding. She was informative, took the time to fully explain and discuss treatment options. She was personable, clearly educated and did not dismiss my symptoms and just hand me a pill. She was the first doctor in over a year who finally made me feel as though there is a path towards healing once and for all. I feel like she was an angel and I was in amazing hands.

I cannot say enough about the joy I felt working with that office and Dr. Romeroso. Just by performing the most basic tasks, client care, she has won me over and maintained the ongoing commitment I know UCLA has to patient satisfaction. I am eternally grateful.

By: Sheila S.

I'd like to recognize and thank Damian for his help during my mother's time in the MPU. He communicated her care plan throughout her stay and checked in often to see if either one of us had any questions or needs. He made our stay a pleasant one, which we won't forget anytime soon and will share with friends and family.

By: JoLynn B.

Dr. Tran is very knowledgeable and detail oriented. She has been taking care of my husband while he is recovering from a hospital visit. He is a challenging patient with Parkinson's Disease and Parkinson's Dementia an as well as a physician himself. She is caring and compassionate and does a thorough evaluation and treatment regime with kindness and generosity of spirit. I have been greatly impressed by her extraordinary patience and knowledge. I trust her evaluation and treatment regime without hesitation. highly recommend her.

By: Joan C.

My nurse was kind and gentle, and she made me feel comfortable right away. She made sure to explain everything clearly, and I am so relieved everything went so smoothly. Thank you so much, Latoya Hunter!

By: Bobbie Z.

This is a very heartfelt Thank you for not only Dr. David C Chen, but his entire Team that had any part in my surgery! I've had my fair share of surgeries and I was extremely nervous for this one knowing it was complicated, but the best decision I made was finding Dr. Chen From start to finish, they calmed my nerves and explained everything thoroughly. I left understanding everything and had a phone call immediately checking on me. When I woke up from surgery, My Husband was there and he had already had my prescriptions filled. Very professional and so genuine! The best of the best! I am so thankful that I was truly blessed to have the best Doctors, Nurses and Anesthesiologists.

By: Candice R.

Helpful, caring staff! Excellent social distancing! Multiple phone charging stations! Being able to know every step of my wife's surgery with the color coded alerts, all made the waiting so much easier!
Thank you so much!

By: Phil N.

The gals that work in Maddie's Room are so lovely. They are professional and courteous. The room offered this family member some relief during a loved one's procedure.

By: Georgia S.

Thank you so much for taking excellent care of me and making sure I was doing good in every aspect of my care. You went above and beyond my expectations. Please let all the doctors in "THE UROLOGY CREW" know that I that goes for them as well and that goes double for the nurses on floor 8.
Also to my surgery team who I didn't get the pleasure of meeting/remembering in a fully conscious state. I'm going to list the first names of all the RA's and CP's I do remember from floor 8 in hopes they'll see this and know much I truly appreciate them:
MARI
MONICA
NICOLE
SUN/MOON
TIFFANY
FATIMA
MARY
If there is any of you that I've forgotten I since leaving the hospital I apologize for forgetting your name and you were all amazing.

With Love Always,
-Kellen

By: Kellen P.

Nurse Helen is always nice and efficient. She is a kind person, with sense of humor and empathy. She can draw blood without any pain. She makes us feel safe. We always look forward to seeing her on our visits.

By: Adriana D.

Every single staff member who helped take care of us during our time in L&D was fantastic. However, Katrina was a standout among standouts. I had a very difficult labor that did not progress as I had hoped it would, and Katrina was the perfect person to take care of me on the day I delivered (when I was just about at the end of my rope). She took the initiative to alert anesthesia that I might want an epidural without putting pressure on me either way, which helped get me the epidural almost immediately after I did decide I wanted one. She continually worked as a team with my doula to help make me comfortable and get me into positions my doula thought would be helpful. And finally, she provided the kindest and most helpful encouragement while I was pushing. When I genuinely thought I wouldn't be able to give another ounce of effort, her voice was there cheering me on. UCLA is very lucky to have a nurse like Katrina on their team.

By: Miranda L.

I could write a care compliment about nearly everyone I met while admitted for the birth of my son, but Kelly was one of the staff members that really went above and beyond in our care. She was my nurse on a very difficult emotional night for me, and the kindness and patience she showed during her shift were impressive even for a top notch nurse. She even stopped by the post partum unit during her next shift to check in with me about how I was doing and to congratulate us on the birth. Kelly's support greatly helped me process and embrace what I might have otherwise carried with me as a significant trauma for years to come. She is a caring, incredible nurse and her patients are very lucky to have her.

By: Miranda L.